KOMPLEKSITAS: JURNAL ILMIAH MANAJEMEN, ORGANISASI DAN BISNIS
type: channel
description: Jurnal KOMPLEKSITAS merupakan jurnal ilmiah yang diterbitkan oleh ITB Swadharma Jakarta. Jurnal ini berisi karya ilmiah dengan bidang kajian penelitian meliputi: Manajemen SDM, Manajemen Keuangan, Manajemen Strategis, Manajemen Operasi, Manajemen Perubahan, Manajemen Pengetahuan, Perilaku Organisasi, Kewirausahaan, Bisnis Digital, Sistem Informasi Bisnis Jurnal KOMPLEKSITAS diterbitkan dua kali setahun pada bulan Juni dan Desember. P-ISSN: 1978-8754 E-ISSN: 2964-8238 pertama terbit pada 2012. -------------------------------------------------------------------------- KOMPLEKSITAS journal is a scientific journal published by ITB Swadharma Jakarta. This journal contains scientific works with research study areas including: HR Management, Financial Management, Strategic Management, Operations Management, Change Management, Knowledge Management, Education Management, Organizational Behavior, Entrepreneurship, Digital Business, and Business Information Systems KOMPLEKSITAS journal is published twice a year in June and December. P-ISSN: 1978-8754 and E-ISSN: 2964-8238 were first published in 2012.
publisher: ITB Swadharma
language: en-US
publication name: KOMPLEKSITAS: JURNAL ILMIAH MANAJEMEN, ORGANISASI DAN BISNIS
issn: 1978-8754
copyright: Authors who publish with journal Kompleksitas agree to the following terms: 1. Copyright on any article is retained by the author(s). 2. The author grants the journal, right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal. 3. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal. 4. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. 5. The article and any associated published material is distributed under the Creative Commons Attribution-ShareAlike 4.0 International License ------------------ Penulis yang menerbitkan naskah di jurnal Kompleksitas setuju dengan ketentuan berikut: 1. Hak cipta atas artikel dipegang oleh penulisnya. 2. Penulis memberikan kepada jurnal kompleksitas, hak publikasi pertama dengan karya yang secara bersamaan dilisensikan di bawah Lisensi Atribusi Creative Commons yang memungkinkan orang lain untuk berbagi karya dengan pengakuan atas kepenulisan karya dan publikasi awal dalam jurnal ini. 3. Penulis dapat masuk ke dalam pengaturan kontrak tambahan yang terpisah untuk distribusi non-eksklusif dari versi terbitan jurnal dari karya tersebut (misalnya, mempostingnya ke repositori institusi atau menerbitkannya dalam sebuah buku), dengan pengakuan awal publikasi di jurnal ini. 4. Penulis diizinkan dan didorong untuk memposting karya mereka secara online (misalnya, di repositori institusi atau di situs web mereka) sebel…
items: ANALISA PENGARUH PUASA TERHADAP PERFORMA DAN MINAT BELAJAR SISWA SDN GANDARIA UTARA 03 SELAMA BULAN RAMADHAN
items: STRATEGI PEMASARAN DIGITAL UNTUK MENINGKATKAN PENJUALAN UMKM SEKTOR KULINER
items: DAMPAK PANDEMI TERHADAP MANAJEMEN ORGANISASI: A SYSTEMATIC LITERATURE REVIEW
items: IMPLEMENTASI TEORI X DAN Y DOUGLAS MC GREGOR DAN ARGYRIS DALAM KEPEMIMPINAN DAN MOTIVASI KERJA DI LEMBAGA FILANTROPI
items: PENGARUH LITERASI DIGITAL DAN EFIKSI DIRI TERHADAP DIGITAL ENTREPRENEURSHIP INTENTION DENGAN GROWTH MINDSET SEBAGAI PEMODERASI
items: BRAND IMAGE, HARGA DAN PROMOSI TERHADAP MINAT BELI KONSUMEN: STUDI LITERATUR
items: PENGARUH LITERASI KEUANGAN, PENGELOLAAN KEUANGAN DAN GAYA HIDUP TERHADAP KESIAPAN FINANSIAL GENERASI Z MAHASISWA DI SURABAYA DAN SIDOARJO
items: ANALISIS PENGENDALIAN KREDIT PEMBIAYAAN MOBIL BARU PADA PT BUSSAN AUTO FINANCE CABANG MAKASSAR
items: STRATEGI DIGITAL: DAMPAK PEMASARAN MEDIA SOSIAL, KREDIBILITAS INFLUENCER, DAN CITRA MEREK TERHADAP NIAT BELI KONSUMEN
items: DETERMINASI KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN SERTA IMPLIKASINYA TERHADAP WORD OF MOUTH DI INDUSTRI ASURANSI JIWA
items: RESTRUKTURISASI ORGANISASI SEBAGAI PREDIKTOR TERHADAP KINERJA KARYAWAN DI PERUSAHAAN X
items: PENGARUH SELF CONTROL DAN FINANCIAL ATTITUDE TERHADAP FINANCIAL MANAGEMENT BEHAVIOR PENGGUNA LAYANAN BUY NOW PAY LATER DALAM PERSPEKTIF BISNIS ISLAM
items: PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN DENGAN MEDIASI KEPUASAN PELANGGAN PADA MARKETPLACE SHOPEE (STUDI KASUS KARYAWAN RSAU DR. ESNAWAN ANTARIKSA)
items: PENGARUH BRAND IMAGE, HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN TAS SOPHIE PARIS (STUDI PADA KONSUMEN TAS SOPHIE PARIS DI BABELAN)
items: PENGARUH KEPEMIMPINAN, PERKEMBANGAN TEKNOLOGI, DAN KOMPETENSI TERHADAP OPTIMALISASI PENGEMBANGAN SUMBER DAYA MANUSIA (SDM) PERSONEL DI MARKAS KOMANDO OPERASI UDARA III (MAKOOPSUD III)
items: PENGARUH BUDAYA ORGANISASI, DISIPLIN KERJA, MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PT. DINAMIKA DUTA BANGSA BEKASI
items: PENGARUH KOMPETENSI, LINGKUNGAN KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN PT. BOLANG PERSADA
items: ANALISIS PROGRAM PELATIHAN DAN PENGEMBANGAN PERSONEL UNTUK MENINGKATKAN KUALITAS REKRUTMEN TNI ANGKATAN UDARA DI DINAS PERSONEL LANUD MULJONO SURABAYA
items: SELASAR SUNARYO : GALERI SENI DENGAN BUDAYA ORGANISASI YANG HUMANIS, POSITIF, DAN ADAPTIF
items: PENGARUH KERJASAMA TIM, STRES KERJA, DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PT. LALANG BUANA NUSANTARA

ANALISA PENGARUH PUASA TERHADAP PERFORMA DAN MINAT BELAJAR SISWA SDN GANDARIA UTARA 03 SELAMA BULAN RAMADHAN
type: item
description: Ramadan is one of the meaningful months for Muslims because in that month, Muslims fast for one month. During Ramadan, there are changes in students' study time and students' physical conditions. This study aims to analyze the effect of Ramadan fasting on learning performance in Gandaria Utara 03 Elementary School students. This study is a qualitative study with an observational method. Data collection through questionnaires distributed to 102 students in grades 4, 5, and 6. The results of the study showed that Online and Offline learning methods were in demand by students during the month of Ramadan. Students were also able to maintain enthusiasm, productivity, and concentration in learning during the month of Ramadan. Obstacles that hindered learning during Ramadan were hunger, thirst, and drowsiness. It can be concluded that Ramadan fasting does not affect learning performance and students' interest in learning during the month of Ramadan. Bulan Ramadhan adalah salah satu bulan yang bermakna bagi umat muslim karena pada bulan tersebut umat muslim melaksanakan puasa selama satu bulan. Pada saat Ramadhan terjadi perubahan waktu belajar serta kondisi fisik pada peserta didik. Penelitian ini bertujuan untuk menganalisis pengaruh puasa Ramadan terhadap performa belajar pada siswa Sekolah Dasar Negeri Gandaria Utara 03. Penelitian ini merupakan penelitian kualitatif dengan metode observasional. Pengumpulan data melalui kuesioner yang disebarkan kepada siswa kelas 4, 5 dan 6 sebanyak 102 orang. Hasil penelitian menunjukan bahwa metode pembelajaran Online dan Offline diminati oleh para peserta didik selama bulan ramadhan. Siswa juga mampu mempertahankan semangat, produktifitas, dan konsentrasi belajar saat bulan Ramadhan, kendala yang menghambat selama pembelajaran di bulan Ramadhan adalah lapar, haus, dan mengantuk. Dapat ditarik kesimpulan bahwa puasa ramadhan tidak terlalu berpengaruh terhadap performa belajar dan minat siswa untuk belajar selama bulan Ramadhan.
creator: Nur Rahmansyah
creator: Ira Kurniati
creator: Amelia Ayu Nur Aisha
creator: Eri Mardiani
creator: Feronica Eka Putri
creator: Sugiyono Sugiyono
rights: Copyright (c) 2025 Ira Kurniati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 1
ending page: 6
doi: 10.56486/kompleksitas.vol14no1.637

STRATEGI PEMASARAN DIGITAL UNTUK MENINGKATKAN PENJUALAN UMKM SEKTOR KULINER
type: item
description: This study aims to describe the role of digital marketing through social media in increasing the sales of MSMEs in the culinary industry. The study employs a qualitative methodology, collecting data through interviews with owners of culinary MSMEs. The findings of the study identified the most frequently used social media platforms, the most effective types of content, and the challenges encountered in utilizing social media for digital marketing. The results indicate that platforms like Instagram, Facebook, and TikTok have become essential tools for culinary MSMEs to reach new consumers and foster customer loyalty. Culinary MSMEs require a clear and consistent social media strategy to optimize results by enhancing visibility, targeting effectively, engaging with customers, utilizing e-commerce platforms, producing quality content, adapting to market trends, collaborating, and networking. Penelitian ini bertujuan untuk mendeskripsikan peran media sosial dalam meningkatkan penjualan UMKM di sektor kuliner melalui pemasaran digital. Menggunakan pendekatan kualitatif dengan pengumpulan data melalui wawancara kepada pemilik UMKM kuliner. Hasil penelitian mengidentifikasi platform media sosial yang paling sering digunakan, jenis konten yang paling efektif, dan tantangan yang dihadapi dalam memanfaatkan media sosial untuk pemasaran digital. Hasil penelitian menunjukkan bahwa media sosial, seperti Instagram, Facebook, dan TikTok, telah menjadi alat yang penting bagi UMKM kuliner untuk menjangkau konsumen baru dan membangun loyalitas pelanggan. Namun demikian, UMKM kuliner perlu memiliki strategi yang jelas dan konsisten dalam memanfaatkan media sosial agar dapat mencapai hasil yang optimal, melalui strategi peningkatan visibilitas, targeting yang efektif, interaksi dengan pelanggan, pemanfaatan platform e-commerce, pembuatan konten berkualitas, adaptasi tren pasar, kolaborasi dan networking.
creator: Tannia Regina
creator: Sugiyono Sugiyono
creator: Mungky Hendriyani
rights: Copyright (c) 2025 Tannia Regina https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 7
ending page: 17
doi: 10.56486/kompleksitas.vol14no1.660

DAMPAK PANDEMI TERHADAP MANAJEMEN ORGANISASI: A SYSTEMATIC LITERATURE REVIEW
type: item
description: The global impact of the pandemic generally affects three main areas: the economy, education, and society. One of the most noticeable effects in the economic field is organizational management, as organizations must adapt to continue their activities amidst critical environmental changes. This research aims to determine the extent of the pandemic's impact on organizational management by identifying its changing aspects. The type of research was conducted using the systematic literature review method to further identify general organizational changes. The initial data was obtained from 369 articles from the Google Scholar and Garba Rujukan Digital (Garuda) databases, which were then filtered according to inclusion and exclusion criteria, resulting in 28 articles. Finally, they narrowed down to 10 articles that met the overall qualifications. The research results show that the pandemic has brought organizational management changes into four categories: the individual level of the organization, organizational human resource management, organizational finance, and organizational performance. Dampak pandemi secara global secara umum mempengaruhi tiga bidang utama yakni ekonomi, pendidikan dan sosial. Dalam bidang ekonomi salah satu yang paling terasa yakni dalam pengelolaan manajemen organisasi, karena organisasi harus bisa menyesuaikan diri dalam tetap melakukan kegiatannya di tengah perubahan lingkungan yang genting. Penelitian ini bertujuan untuk mengetahui seberapa jauh dampak pandemi terhadap manajemen organisasi dengan mengidentifikasi aspek perubahannya. Jenis penelitian dilakukan dengan metode systematic literature review untuk bisa mengidentifikasi lebih jauh mengenai perubahan organisasi secara general. Data awal mendapatkan sejumlah 369 artikel yang diperoleh dari database google schoolar dan Garba Rujukan Digital (Garuda) kemudian di saring menurut kriteria inklusi dan ekslusi dan berhasil mendapatkan 28 artikel, lalu mengerucut menjadi 10 artikel yang masuk …
creator: Restu Mayyora
creator: Imam Hanafi
rights: Copyright (c) 2025 Restu Mayyora https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 18
ending page: 27
doi: 10.56486/kompleksitas.vol14no1.664

IMPLEMENTASI TEORI X DAN Y DOUGLAS MC GREGOR DAN ARGYRIS DALAM KEPEMIMPINAN DAN MOTIVASI KERJA DI LEMBAGA FILANTROPI
type: item
description: This research departs from the importance of leadership and motivation, which aligns with the values of social justice and empowerment in Islamic philanthropic organizations. This research aims to analyze how the motivation theory of Douglas McGregor and Chris Argyris can be applied in this context. McGregor put forward Theory X and Y, where Theory X views humans as avoiding responsibility, while Theory Y emphasizes individual trust and responsibility. Argyris added that individual development through open communication and improving skills is essential to creating a positive work environment. This research uses qualitative methods with document analysis to explore applying these two theories in the management of Islamic philanthropic organizations. The research results show that Theory Y and Argyris’ development theory support the principles of Islamic philanthropy, such as justice, social responsibility, and empowerment. Integrating these two theories increases motivation and performance, creating a more humane and inclusive work environment.This research concludes that applying a humanist approach from these two theories is in line with Islamic values so that it can be an effective leadership model in philanthropic organizations. This model not only focuses on achieving results but also strengthens well-being and social justice in the work environment. Penelitian ini berangkat dari pentingnya kepemimpinan dan motivasi yang sejalan dengan nilai-nilai keadilan sosial dan pemberdayaan dalam organisasi filantropi Islam. Penelitian ini bertujuan untuk menganalisis bagaimana teori motivasi dari Douglas McGregor dan Chris Argyris dapat diterapkan dalam konteks tersebut. McGregor mengemukakan Teori X dan Y, di mana Teori X memandang manusia cenderung menghindari tanggung jawab, sementara Teori Y menekankan kepercayaan dan tanggung jawab individu. Argyris menambahkan bahwa pengembangan individu melalui komunikasi terbuka dan peningkatan keterampilan sangat penting untuk m…
creator: Chusmawati Aprilia Sari
creator: Mohammad Rofiqqih
creator: Wildan Imam Al Irsyad
creator: Atok Syihabuddin
rights: Copyright (c) 2025 Chusmawati Aprilia Sari https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 28
ending page: 37
doi: 10.56486/kompleksitas.vol14no1.703

PENGARUH LITERASI DIGITAL DAN EFIKSI DIRI TERHADAP DIGITAL ENTREPRENEURSHIP INTENTION DENGAN GROWTH MINDSET SEBAGAI PEMODERASI
type: item
description: This study aims to prove whether digital literacy and self-efficacy influence digital entrepreneurship intention with a growth mindset as a moderator. This study uses a quantitative method with a structural equation modeling analysis method. Data quality testing in this study uses SmartPLS analysis. The results of this study indicate that digital literacy and self-efficacy have a positive and significant effect on digital entrepreneurship intention, which can be explained by the fact that the higher a person's level of digital literacy, the greater the chance that they will be involved in digital business activities, with self-confidence in motivation being able to strengthen this relationship. Meanwhile, a growth mindset on digital entrepreneurship intention positively and significantly affects the belief that abilities can develop through effort, openness to feedback, and resilience to failure. Thus, a growth mindset directly affects a person's interest in starting a business in the digital field. The existence of a growth mindset does not affect how much digital literacy influences a person's intention to become a digital entrepreneur. Even though digital literacy positively affects digital entrepreneurship intention, a growth mindset does not increase or change this influence, and a growth mindset does not provide moderating assistance in self-efficacy; increasing self-efficacy and digital entrepreneurship intention do not depend on a growth mindset. Penelitian ini bertujuan untuk membuktikan apakah terdapat pengaruh literasi digital dan efiksi diri terhadap digital entrepreneurship intention dengan growth mindset sebagai pemoderasi. Penelitian ini menggunakan metode kuantitatif dengan metode analisis structural equation modelling. Pengujian kualitas data pada penelitian ini mengguanakan analisis SmartPLS. Hasil penelitian ini menunjukkan bahwa literasi digital dan efiksi diri berpengaruh positif dan signifikan terhadap digital entrepreneurship intention bisa di…
creator: Prasetyo Adi Nugroho
creator: Sihar Tambun
creator: Davhina Resta Mevia
rights: Copyright (c) 2025 Prasetyo Adi Nugroho, Sihar Tambun, Davhina Resta Mevia https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 38
ending page: 48
doi: 10.56486/kompleksitas.vol14no1.719

BRAND IMAGE, HARGA DAN PROMOSI TERHADAP MINAT BELI KONSUMEN: STUDI LITERATUR
type: item
description: This article aims to examine how brand image, price, and promotion affect consumer purchasing interest. The writing method is based on qualitative methods and library research by investigating the relationship and influence between theories and variables in books and journals offline and online from Google Scholar and other online media. The results of this literature study are hypotheses for further research as follows: 1) Brand Image Affects Consumer Purchasing Interest; 2) Price Affects Purchasing Interest; And 3) Promotion Affects Purchasing Interest. Tujuan penulisan artikel ini adalah untuk mengkaji bagaimana brand image, harga, dan promosi mempengaruhi minat beli konsumen. Metode penulisan didasarkan pada metode kualitatif dan penelitian perpustakaan dengan menyelidiki hubungan dan pengaruh antar teori dan variabel dalam buku-buku dan jurnal baik secara luring di perpustakaan maupun secara daring yang bersumber dari Google Scholar dan media daring lainnya. Hasil studi literatur ini adalah hipotesis untuk penelitian lebih lanjut sebagai berikut: 1) Brand Image Berpengaruh Terhadap Minat Beli Konsumen; 2) Harga Berpengaruh Terhadap Minat Beli; Dan 3) Promosi Berpengaruh Terhadap Minat Beli.
creator: Rahmadani Hidayat
creator: Rut Emelia Tarihoran
creator: Widi Inggit Asmattea
creator: Yuni Asnita
rights: Copyright (c) 2025 Rahmadani Hidayat, Rut Emelia Tarihoran, Widi Inggit Asmattea, Yuni Asnita https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 49
ending page: 57
doi: 10.56486/kompleksitas.vol14no1.729

PENGARUH LITERASI KEUANGAN, PENGELOLAAN KEUANGAN DAN GAYA HIDUP TERHADAP KESIAPAN FINANSIAL GENERASI Z MAHASISWA DI SURABAYA DAN SIDOARJO
type: item
description: This study aims to reveal how financial literacy, financial management, and lifestyle variables affect the financial readiness of Gen Z. Using a case study of students in Surabaya and Sidoarjo. Data were collected quantitatively through questionnaires distributed to 100 students. This study analyzed data using multiple linear regression analysis methods, validity tests, reliability tests, and classical assumption tests. The study’s results emphasized that the financial literacy and financial management of Generation Z significantly affect financial readiness with significance values of 0.014 and 0.001, respectively. In contrast, lifestyle variables do not affect financial readiness, with a significance value of 0.209. At the same time, three factors of financial literacy, financial management, and lifestyle affect Gen Z’s financial readiness in Surabaya and Sidoarjo. Of the three variables, 32.1% contribute to financial readiness. These results indicate that Gen Z in this region is overall more financially prepared, although not all variables have individual effects. Penelitian ini bertujuan mengungkap bagaimana variabel literasi keuangan, pengelolaan keuangan, dan gaya hidup memengaruhi kesiapan finansial Gen Z. Dengan menggunakan studi kasus mahasiswa di Surabaya dan Sidoarjo, data dikumpulkan secara kuantitatif melalui penyebaran kuesioner ke 100 mahasiswa. Data dianalisis dengan menggunakan metode analisis regresi linier berganda, uji validitas, uji reliabilitas, dan uji asumsi klasik. Hasil penelitian menekankan jika literasi keuangan dan pengelolaan keuangan generasi Z berpengaruh signifikan terhadap kesiapan finansial dengan nilai signifikansi masing-masing sebesar 0,014 dan 0,001. Sebaliknya, variable gaya hidup tidak berpengaruh terhadap kesiapan finansial dengan nilai signifikansi sebesar 0.209. Pada saat yang sama, tiga faktor literasi keuangan, pengelolaan keuangan dan gaya hidup memengaruhi kesiapan finansial Gen Z di Surabaya dan Sidoarjo. Dari ketiga …
creator: Meilita Rizkynanda
creator: Sri Rahayuningsih
rights: Copyright (c) 2025 Meilita Rizkynanda https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 58
ending page: 69
doi: 10.56486/kompleksitas.vol14no1.732

ANALISIS PENGENDALIAN KREDIT PEMBIAYAAN MOBIL BARU PADA PT BUSSAN AUTO FINANCE CABANG MAKASSAR
type: item
description: This study aims to (1) find out the procedure for providing new car financing credit and (2) determine how to implement control on new car financing credit at PT. Bussan Auto Finance Makassar Branch. The research variable is the control of new car financing credit. The subjects of the study were employees of the car division, and the object of this study was the Office of PT. Bussan Auto Finance Makassar Branch. Data collection techniques were carried out using interviews, observations, and documentation. Data analysis techniques were carried out using qualitative descriptive analysis techniques. The results of this study indicate that the control of new car financing credit at PT Bussan Auto Finance Makassar Branch has been effective and quite good. The control of new car financing credit has been carried out by the company’s SOP to avoid bad debts or prospective debtors who fail to pay. Penelitian ini bertujuan untuk (1) mengetahui bagaimana prosedur pemberian kredit pembiayaan mobil baru dan (2) mengetahui begaimana penerapan pengendalian pada kredit pembiayaan mobil baru pada PT. Bussan Auto Finance Cabang Makassar. Variabel penelitian ini adalah pengendalian kredit pembiayaan mobil baru. Subjek penelitian adalah karyawan divisi car dan objek pada penelitian ini adalah Kantor PT. Bussan Auto Finance Cabang Makassar. Teknik pengumpulan data dilakukan dengan cara wawancara, observasi, dan dokumentasi. Teknik analisis data dilakukan dengan teknik analisis deskriptif kualitatif. Hasil penelitian ini menunjukkan pengendalian kredit pembiayaan mobil baru pada PT Bussan Auto Finance Cabang Makassar sudah efektif dan sudah cukup bagus. Pengendalian kredit pembiayaan mobil baru sudah dijalankan sesuai dengan SOP perusahaan untuk menghindari adanya kredit macet atau calon debitur yang gagal bayar.
creator: Tasya Anandasari
creator: Mukhammad Idrus
creator: Nur Afiah
rights: Copyright (c) 2025 Tasya Anandasari, Mukhammad Idrus, Nur Afiah https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 70
ending page: 76
doi: 10.56486/kompleksitas.vol14no1.760

STRATEGI DIGITAL: DAMPAK PEMASARAN MEDIA SOSIAL, KREDIBILITAS INFLUENCER, DAN CITRA MEREK TERHADAP NIAT BELI KONSUMEN
type: item
description: This study analyzes the impact of social media marketing and influencer credibility on consumer purchase intention, with brand image as a mediating factor. Based on the Technology Acceptance Model (TAM) and the Theory of Reasoned Action (TRA), this study uses a quantitative survey approach with 150 respondents, using SEM-PLS for analysis. The findings show that social media marketing significantly influences purchase intention directly and through brand image, while influencer credibility does not always have a significant impact. This study focuses on consumer intention to purchase Skintific skincare products in Jakarta. Penelitian ini menganalisis dampak pemasaran media sosial dan kredibilitas influencer terhadap niat beli konsumen, dengan citra merek sebagai faktor mediasi. Didasarkan pada Technology Acceptance Model (TAM) dan Theory of Reasoned Action (TRA), penelitian ini menggunakan pendekatan survei kuantitatif dengan 150 responden, menggunakan SEM-PLS untuk analisis. Temuan menunjukkan bahwa pemasaran media sosial secara signifikan mempengaruhi niat beli, baik secara langsung maupun melalui citra merek, sementara kredibilitas influencer tidak selalu memiliki dampak yang signifikan. Penelitian ini berfokus pada niat beli konsumen untuk produk perawatan kulit Skintific di Jakarta.
creator: Ireine Florencia Moniaga
creator: Patria Laksamana
rights: Copyright (c) 2025 Ireine Florencia Moniaga, Patria Laksamana https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 77
ending page: 86
doi: 10.56486/kompleksitas.vol14no1.763

DETERMINASI KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN SERTA IMPLIKASINYA TERHADAP WORD OF MOUTH DI INDUSTRI ASURANSI JIWA
type: item
description: This research aims to reveal how service quality, prices, customer satisfaction, and loyalty influence each other's customer recommendations to increase customer retention and encourage positive word-of-mouth (WOM). This research uses a quantitative approach with the Structural Equation Modeling (SEM) method to analyze survey data from 114 samples of PT Asuransi Jiwa BCA customers. The research results show that service quality is proven to have a positive and significant influence on customer satisfaction and loyalty, prices have a positive and significant influence on customer satisfaction and loyalty, customer satisfaction has a positive and significant influence on WoM, customer loyalty is also proven to have a positive influence on WoM, service quality has a positive influence on WoM through customer satisfaction and loyalty, prices also have a positive influence on WoM through both customer satisfaction and customer loyalty, customer satisfaction significantly mediates the influence of service quality on WoM, and customer loyalty also significantly mediates the influence of price on WoM. Penelitian ini bertujuan untuk mengungkap bagaimana kualitas layanan, harga premi, kepuasan pelanggan, dan loyalitas saling berinteraksi dalam memengaruhi rekomendasi pelanggan untuk meningkatkan retensi pelanggan dan mendorong Word of Mouth (WOM) yang positif. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Structural Equation Modeling (SEM) untuk menganalisis data survei dari 114 sampel pelanggan PT Asuransi Jiwa BCA. Hasil penelitian menunjukkan bahwa kualitas layanan terbukti memiliki pengaruh positif dan signifikan terhadap kepuasan dan loyalitas pelanggan, harga premi memiliki pengaruh positif dan signifikan terhadap kepuasan dan loyalitas pelanggan, kepuasan Pelanggan memiliki pengaruh positif dan signifikan terhadap WoM, Loyalitas Pelanggan juga terbukti berpengaruh positif terhadap WoM, kualitas layanan berpengaruh positif terhadap WoM melalui kepuasan…
creator: Richardo Hendrik Juanto
creator: Patria Laksamana
rights: Copyright (c) 2025 Richardo Hendrik Juanto, Patria Laksamana https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 87
ending page: 99
doi: 10.56486/kompleksitas.vol14no1.765

RESTRUKTURISASI ORGANISASI SEBAGAI PREDIKTOR TERHADAP KINERJA KARYAWAN DI PERUSAHAAN X
type: item
description: This study aims to identify the impact of organizational restructuring on employee performance. Employee performance is a crucial aspect of an organization that directly contributes to achieving goals and success. As a process of redesigning bureaucratic structures, organizational restructuring can affect employee performance through changes in the structure, managerial system, and organizational policies. The research method used is a literature review, which analyzes secondary data from relevant journal articles. The results of the analysis of several studies indicate that organizational restructuring can have a positive impact on employee performance. However, the effectiveness of restructuring in improving employee performance is highly dependent on other factors such as job satisfaction, organizational commitment, and work motivation. On the other hand, the results found that organizational restructuring has a weak effect on employee performance. Therefore, organizational restructuring can improve employee performance, but its success depends on managing internal factors such as job satisfaction, organizational commitment, and work motivation. A holistic approach in human resource management is essential to ensure that organizational restructuring provides an optimal positive impact on employee performance. Penelitian ini bertujuan untuk mengidentifikasi dampak restrukturisasi organisasi terhadap kinerja karyawan. Kinerja karyawan merupakan aspek krusial dalam organisasi, yang secara langsung berkontribusi pada pencapaian tujuan dan keberhasilan organisasi. Restrukturisasi organisasi, sebagai proses mendesain ulang struktur birokrasi, dapat memengaruhi kinerja karyawan melalui perubahan dalam struktur, sistem manajerial, dan kebijakan organisasi. Metode penelitian yang digunakan adalah literature review, dengan menganalisis data sekunder dari artikel jurnal yang relevan. Hasil analisis dari beberapa penelitian menunjukkan bahwa restrukturisasi organisasi dapat …
creator: Yen Chorina
creator: Sutarto Wijono
rights: Copyright (c) 2025 Yen Chorina https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 100
ending page: 105
doi: 10.56486/kompleksitas.vol14no1.771

PENGARUH SELF CONTROL DAN FINANCIAL ATTITUDE TERHADAP FINANCIAL MANAGEMENT BEHAVIOR PENGGUNA LAYANAN BUY NOW PAY LATER DALAM PERSPEKTIF BISNIS ISLAM
type: item
description: This study aims to analyze the influence of self-control and financial attitude on financial management behavior, both partially and simultaneously, and how the role of self-control and financial attitude in the perspective of Islamic business. This study uses a quantitative approach method with a descriptive research type. The primary data used was gathered by distributing questionnaires online via Google Forms. The population used in this study were all students studying in Bandar Lampung City. A sample of 100 respondents was obtained using the Non-Probability Sampling formula from Purposive Sampling with the Slovin technique. The results of this study indicate that Self-Control has a significant effect on Financial Management Behavior. Financial attitude also has a significant effect on financial management behavior. Finally, self-control and financial attitude simultaneously significantly affect financial management behavior. From the perspective of Islamic business, this study emphasizes the importance of Self-Control and Financial Attitude in the context of maqashid sharia, especially in maintaining wealth (hifdzul maal). Good Self-Control helps individuals avoid israf (waste) and tabdzir (waste) behavior, as explained in Q.S. Al-Isra: 26-27. Tujuan penelitian ini adalah untuk menganlisis pengaruh self-control dan financial attitude terhadap financial management behavior baik secara parsial maupun simultan, serta bagaimana peran self control dan financial attitude dalam perspektif bisnis Islam. Penelitian ini menggunakan metode pendekatan kuantitatif yang berjenis penelitian deskriptif. Data yang digunakan adalah data primer dengan menyebarkan kuesioner secara online melalui google form. Populasi yang digunakan dalam penelitian ini adalah seluruh mahasiswa yang berkuliah di Kota Bandar Lampung. Sampel sebanyak 100 responden didapatkan dengan menggunakan rumus Non Probability Sampling yang diambil dengan cara Purposive Sampling dengan teknik Slovin. Hasil penel…
creator: Andika Fitra adi Winata
creator: Ahmad Zuliansyah
creator: liya Ermawati
rights: Copyright (c) 2025 Andika Fitra adi Winata, Ahmad Zuliansyah, liya ermawati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 106
ending page: 117
doi: 10.56486/kompleksitas.vol14no1.779

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN DENGAN MEDIASI KEPUASAN PELANGGAN PADA MARKETPLACE SHOPEE (STUDI KASUS KARYAWAN RSAU DR. ESNAWAN ANTARIKSA)
type: item
description: This study aims to determine the effect of Product Quality and Price on Purchasing Decisions through Customer Satisfaction as a mediating variable in the Shopee Marketplace. This research is a quantitative study, and the data collection technique is a questionnaire. The sample in this study was 112 respondents who were employees of RSAU DR. Esnawan Antariksa Halim Perdanakusuma. The research data was tested with validity, reliability, heteroscedasticity, autocorrelation, and multicollinearity tests. The results of this study indicate that based on the path analysis/path analysis results, it states that indirectly, product quality through customer satisfaction has no significant effect on Purchasing Decisions, and indirectly, price through customer satisfaction has no significant effect on purchasing decisions. In equation 1, product quality has a significant effect on customer satisfaction, and price has a significant effect on customer satisfaction. Equation 2 states that Product Quality has a significant effect on Purchasing Decisions, Price has a significant effect on Purchasing Decisions, and Customer Satisfaction also has a significant effect on Purchasing Decisions. So, it can be concluded that Product Quality and Price simultaneously significantly affect Customer Satisfaction. In contrast, Product Quality, Price, and Customer Satisfaction simultaneously significantly affect Purchasing Decisions. Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Produk dan Harga terhadap Keputusan Pembelian melalui Kepuasan Pelanggan sebagai variabel mediasi pada Marketplace Shopee. Penilitian ini merupakan penelitian kuantitatif, dengan teknik pengumpulan data yang digunakan adalah kuesioner. Sampel dalam penelitian ini sebanyak 112 responden yang merupakan karyawan RSAU DR. Esnawan Antariksa Halim Perdanakusuma. Data penelitian diuji dengan uji validitas, uji reliabilitas, heteroskedastisitas, uji autokorelasi dan uji multikolinearitas. Hasil penelitian ini menunju…
creator: Ratna Wijayanti
creator: Herni Pujiati
rights: Copyright (c) 2025 Ratna Wijayanti https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 118
ending page: 131
doi: 10.56486/kompleksitas.vol14no1.780

PENGARUH BRAND IMAGE, HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN TAS SOPHIE PARIS (STUDI PADA KONSUMEN TAS SOPHIE PARIS DI BABELAN)
type: item
description: The study aimed to determine the effect of brand image, price, and product quality on purchasing decisions for Sophie Paris bags in Babelan partially or simultaneously. This study is a quantitative study with a descriptive approach. This study uses primary data by distributing research questionnaires to respondents (consumers of Sophie Paris bags in Babelan). The data was processed using statistical analysis with validity and reliability tests, classical assumption tests, multiple regression analysis, hypothesis testing through t-tests and F-tests, and analysis of the coefficient of determination (R2). The study results found that brand image positively and significantly affects purchasing decisions for consumers of Sophie Paris bags in Babelan. Price positively and significantly affects consumer purchasing decisions of Sophie Paris bags in Babelan. Product quality positively and significantly affects purchasing decisions for consumers of Sophie Paris bags in Babelan. There is a significant influence between brand image, price, and product quality on purchasing decisions for consumers of Sophie Paris bags in Babelan. Tujuan penelitian adalah untuk mengetahui pengaruh brand image, harga dan kualitas produk terhadap keputusan pembelian tas Sophie Paris di Babelan secara parsial maupun simultan. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan deskriptif. Penelitian ini dilakukan dengan data primer melalui penyebaran kuesioner penelitian terhadap responden (konsumen tas Sophie Paris di Babelan). Data diolah dengan analisis statistik dengan uji validitas dan reliabilitas, uji asumsi klasik, analisis regresi berganda, pengujian hipotesis melalui uji t dan uji F, serta analisis koefisien determinasi (R2). Hasil penelitian mendapatkan bahwa brand image berpengaruh secara positif dan signifikan dengan keputusan pembelian pada konsumen tas Sophie Paris di Babelan. Harga berpengaruh secara positif dan signifikan dengan keputusan pembelian pada konsumen tas So…
creator: Mawaddaturrohmah Mawaddaturrohmah
creator: Herni Pujiati
creator: Yusnaldi Yusnaldi
rights: Copyright (c) 2025 Mawaddaturrohmah Mawaddaturrohmah, Herni Pujiati, Yusnaldi Yusnaldi https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 132
ending page: 143
doi: 10.56486/kompleksitas.vol14no1.792

PENGARUH KEPEMIMPINAN, PERKEMBANGAN TEKNOLOGI, DAN KOMPETENSI TERHADAP OPTIMALISASI PENGEMBANGAN SUMBER DAYA MANUSIA (SDM) PERSONEL DI MARKAS KOMANDO OPERASI UDARA III (MAKOOPSUD III)
type: item
description: This study aims to analyze the influence of Leadership, Technology, and Competence in Optimizing the Development of Human Resources (HR) of Military Personnel at the III Air Operations Command Headquarters (Makoopsud III). The study is based on the phenomenon that several factors affect the performance of Military personnel at the III Air Operations Command Headquarters, such as lack of competence between individuals or teams, inadequate technology, and lack of personnel who have supporting competence, so that automatically the work carried out is not appropriately achieved following the expected goals. The method used is quantitative research with a survey method through the distribution of questionnaires and questionnaires or interviews. This study uses a causality approach that is analyzed using path analysis to analyze the relationship between independent variables. The Role of Leadership, Technology, and Competence affects the dependent variable HR. The results of the study found that (1) There is a significant influence of the role of leadership on competence; the better the leadership, the better the personnel competence; (2) There is a significant influence of technological development on competence, the better the development of technology, the better the personnel competence; (3) There is a significant influence of the role of leadership on optimizing HR development, the better the leadership, the better the optimization of personnel HR development; (4) There is a significant influence of technological development on optimizing human resource development, the better the technological development, the better the optimization of personnel human resource development; and (5) There is a significant influence of competence on optimizing human resource development, the better the competence, the better the optimization of personnel human resource development. Tujuan penelitian ini adalah untuk menganalisis pengaruh Kepemimpinan, Teknologi, Dan Kompetensi Dalam O…
creator: Theresia Oktavia Sadipung
creator: Herni Pujiati
creator: Andhika Rachman
rights: Copyright (c) 2025 Theresia Oktavia Sadipung, Herni Pujiati, Andhika Rachman https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 144
ending page: 157
doi: 10.56486/kompleksitas.vol14no1.793

PENGARUH BUDAYA ORGANISASI, DISIPLIN KERJA, MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PT. DINAMIKA DUTA BANGSA BEKASI
type: item
description: This study aims to analyze the influence of organizational culture, work discipline, and employee work motivation on employee performance at PT. Dinamika Duta Bangsa Bekasi. This research is because employee performance is still considered low due to low work discipline, possibly due to low employee work motivation. This condition is because the company has not established a good organizational culture. The research approach used in this study is the Positivistic Quantitative Paradigm or Traditional Method, with data collection techniques using a survey method with a questionnaire distributed to 364 respondents. The study's results found that organizational culture, work discipline, and motivation partially and simultaneously influenced employee performance at PT. Dinamika Duta Bangsa Bekasi. The company can use these findings to formulate company policies concerning human resource management. Tujuan penelitian adalah untuk menganalisis pengaruh budaya organisasi, disiplin kerja dan motivasi kerja karyawan terhadap kinerja karyawan PT. Dinamika Duta Bangsa Bekasi. Hal ini didasari karena masih dirasa rendahnya kinerja karyawan dikarenakan disiplin kerja yang rendah, yang bisa jadi dikarenakan rendahnya motivasi kerja karyawan. Kondisi ini diperparah karena belum terbangunnya budaya organisasi yang baik di perusahaan. Pendekatan penelitian yang digunakan pada penelitian ini adalah Paradigma Positivistic Quantitative atau Metode Tradisional dengan teknik pengumpulan data menggunakan metode survei dengan kuesioner yang dibagikan kepada 364 responden. Hasil penelitian mendapatkan bahwa terdapat pengaruh budaya organisasi, disiplin kerja dan motivasi kerja baik secara parsial maupun simultan terhadap kinerja karyawan di PT. Dinamika Duta Bangsa Bekasi. Temuan ini diharapkan dapat menjadi bahan masukan bagi perumusan kebijakan perusahaan dalam masalah pengelolaan Sumber Daya Manusia.
creator: Sri Iswati
creator: Herni Pujiati
rights: Copyright (c) 2025 Sri Iswati, Herni Pujiati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 158
ending page: 165
doi: 10.56486/kompleksitas.vol14no1.795

PENGARUH KOMPETENSI, LINGKUNGAN KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN PT. BOLANG PERSADA
type: item
description: The study aims to determine the influence of Competence, Work Environment, and Motivation on Employee Performance at PT Bolang Persada Jakarta. This study uses the path analysis method. Data were collected through a questionnaire with 65 respondents. After that, the analysis requirements were tested using the normality, linearity, and homogeneity tests. Hypothesis testing uses path analysis. The results of the study concluded that (1) Competence has a positive and significant influence with an influence of 0.527 on motivation; (2) Work Environment has a positive and significant influence of 0.451 on motivation; (3) Competence has a positive and significant influence with an influence of 0.239 on employee performance; (4) Work Environment has a positive and significant influence of 0.524 on employee Performance; and (5) Motivation has a positive and significant influence of 0.256 on employee Performance. The results of the study also showed that 87.7% of Performance Variables can be explained by the Competence, Work Environment, and Motivation variables, while other variables outside this study influence the rest. Penelitian bertujuan untuk mengetahui pengaruh Kompetensi, Lingkungan Kerja dan Motivasi terhadap Kinerja Karyawan di PT Bolang Persada Jakarta. Penelitian ini menggunakan metode path analysis (analisis jalur). Data dikumpulkan melalui kuisioner dengan 65 responden. Setelah itu dilakukan pengujian persyaratan analisis dengan menggunakan uji normalitas, uji linearitas dan uji homogenitas. Pengujian hipotesis menggunakan analis jalur. Hasil penelitian memperoleh kesimpulan bahwa (1) Kompetensi memiliki pengaruh yang positif dan signifikan dengan pengaruh sebesar 0,527 terhadap motivasi; (2) Lingkungan Kerja memiliki pengaruh yang positif dan signifikan sebesar 0,451 terhadap motivasi; (3) Kompetensi memiliki pengaruh yang positif dan signifikan dengan pengaruh sebesar 0,239 terhadap kinerja karyawan; (4) Lingkungan Kerja memiliki pengaruh yang positif dan sig…
creator: Noerlina Anggraeni
rights: Copyright (c) 2025 Noerlina Anggraeni https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 166
ending page: 175
doi: 10.56486/kompleksitas.vol14no1.796

ANALISIS PROGRAM PELATIHAN DAN PENGEMBANGAN PERSONEL UNTUK MENINGKATKAN KUALITAS REKRUTMEN TNI ANGKATAN UDARA DI DINAS PERSONEL LANUD MULJONO SURABAYA
type: item
description: This study analyzes the effectiveness of the training and development programs for personnel at the Personnel Office of Lanud Muljono Surabaya in improving the quality of Air Force recruitment. Major challenges identified include low education levels, competency gaps, and suboptimal training programs. To address these issues, the study proposes the use of information technology, collaboration with educational institutions, and regular program evaluations. The findings indicate that these strategic approaches can enhance personnel competencies and recruitment effectiveness. The study emphasizes the importance of integrating technology, continuous human resource development, and systematic evaluation to create excellent human resources in the military environment. Penelitian ini menganalisis efektivitas program pelatihan dan pengembangan personel di Dinas Personel Lanud Muljono Surabaya dalam meningkatkan kualitas rekrutmen TNI Angkatan Udara. Ditemukan tantangan utama seperti rendahnya tingkat pendidikan, kesenjangan kompetensi, dan kurang optimalnya program pelatihan. Untuk mengatasi hal ini, diusulkan pemanfaatan teknologi informasi, kerja sama dengan institusi pendidikan, serta evaluasi berkala program. Hasil penelitian menunjukkan bahwa pendekatan strategis ini dapat meningkatkan kompetensi personel dan efektivitas rekrutmen. Penelitian ini menegaskan pentingnya integrasi teknologi, pengembangan SDM yang berkelanjutan, serta evaluasi sistematis untuk menciptakan sumber daya manusia yang unggul di lingkungan militer.
creator: Bagus Hardiyanto
creator: Herni Pujiati
rights: Copyright (c) 2025 Bagus Hardiyanto, Herni Pujiati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 176
ending page: 183
doi: 10.56486/kompleksitas.vol14no1.797

SELASAR SUNARYO : GALERI SENI DENGAN BUDAYA ORGANISASI YANG HUMANIS, POSITIF, DAN ADAPTIF
type: item
description: P This study aims to examine the organizational culture implemented by Selasar Sunaryo Gallery or Selasar Sunaryo Art Space (SSAS), a non-profit art gallery located in Bandung, West Java, with a focus on the humanist, positive, and adaptive approach in the governance of its organizational culture. The method used is qualitative, with direct and in-depth interview techniques with one of the gallery managers as an informant and literature study. The results of the study state that the organizational culture at Selasar Sunaryo Gallery is adaptive and flexible. Organizational culture grows from positive habits that all members of the organization maintain. This study also highlights how a humanist, positive, and adaptive organizational culture can provide positive feedback, such as member loyalty and the organization’s sustainability. There are always challenges for organizations, especially in how the organization maintains and adapts to the sustainability of its organizational culture. Adaptation and innovation, as well as characteristics of the identity of Selasar Sunaryo Gallery, are the keys to the gallery remaining relevant and able to compete in the dynamic arts and culture industry. The success of maintaining the culture that has been formed is a positive indicator of the sustainability and competitiveness of Selasar Sunaryo Gallery in the future. Penelitian ini bertujuan untuk mengkaji budaya organisasi yang diterapkan oleh Galeri Selasar Sunaryo atau Selasar Sunaryo Art Space (SSAS), sebuah galeri seni rupa nirlaba berlokasi di Bandung, Jawa Barat, dengan fokus pada pendekatan humanis, positif, dan adaptif dalam tata kelola budaya organisasinya. Metode yang digunakan adalah kualitatif dengan teknik wawancara secara langsung dan mendalam dengan salah satu pengelola galeri sebagai informan, dan studi pustaka. Hasil penelitian menyatakan bahwa budaya organisasi di Galeri Selasar Sunaryo itu bersifat adaptif dan juga fleksibel. Budaya organisasi itu tumbuh dari ke…
creator: Khansa Putri Khairan
creator: Lutfi Khoerunnisa
creator: Linda Setiawati
rights: Copyright (c) 2025 Khansa Putri Khairan, Lutfi Khoerunnisa, Linda Setiawati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 184
ending page: 191
doi: 10.56486/kompleksitas.vol14no1.808

PENGARUH KERJASAMA TIM, STRES KERJA, DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PT. LALANG BUANA NUSANTARA
type: item
description: Employee performance is one of the key factors for the success of organizational development. From the phenomena that occur, the factors that cause problems in the study are teamwork, work stress, and work motivation. This study analyzes the effect of teamwork, work stress, and work motivation on employee performance at PT Lalang Buana Nusantara. The research approach is a quantitative approach using survey methods and path analysis. The population of the research object is 63 people, and a saturated sampling technique was used to obtain 63 respondents. Data were analyzed using Excel and SPSS software. The results of the study indicate that teamwork has a significant positive effect on work motivation; Work stress has a significant adverse effect on work motivation; Teamwork has a significant positive effect on employee performance; Work stress has a significant adverse effect on employee performance; and Work motivation has a significant positive effect on employee performance. The magnitude of the influence of the Employee Performance value variable (Y) is explained by Teamwork, Work Stress, and Work Motivation by 54%, while other variables outside this research model explain the rest. Kinerja karyawan adalah salah satu faktor kunci keberhasilan perkembangan organisasi. Dari fenomena yang terjadi, faktor yang menjadikan permasalahan dalam penelitian adalah kerjasama tim, stres kerja dan motivasi kerja. Penelitian ini bertujuan untuk menganalisis pengaruh kerjasama tim, stres kerja dan motivasi kerja terhadap kinerja karyawan PT Lalang Buana Nusantara. Pendekatan Penelitian adalah pendekatan kuantitatif menggunakan metode survei dan analisis jalur. Populasi pada objek penelitian berjumlah 63 orang, dengan teknik sampling jenuh diperoleh 63 orang responden. Data dianalisis menggunakan software Excell dan SPSS. Hasil penelitian menunjukkan bahwa Kerjasama tim berpengaruh langsung positif secara signifikan terhadap motivasi kerja; Stres kerja berpengaruh langsung berb…
creator: Riki Altobeli Sihaloho
creator: Yohanes Feri Cahaya
creator: Herni Pujiati
rights: Copyright (c) 2025 Riki Altobeli Sihaloho, Yohanes Feri Cahaya, Herni Pujiati https://creativecommons.org/licenses/by-nc-sa/4.0
license: https://creativecommons.org/licenses/by-nc-sa/4.0
date: 2025-06-30
publication date: 2025-06-30
volume: 14
number: 1
starting page: 192
ending page: 203
doi: 10.56486/kompleksitas.vol14no1.811